Pharmacy
We fill new prescriptions and refills at no cost for covered medications for
Active duty service members and their families, Activated National Guard and Reserve Members and their families, Retired service members and their families, Retired National Guard and Reserve Members and their families, Medal of Honor recipients and their families and all beneficiaries using the following plans: TRICARE Prime, TRICARE Select, TRICARE Reserve Select, TRICARE Retired Reserve, TRICARE Young Adult and the Continued Health Care Benefit Program.
Learn more about
eligibility for TRICARE pharmacy benefits.
Filling New Prescriptions
We fill prescriptions from both military and civilian providers.
Providers from Our Facility
Your provider may submit a prescription directly to the pharmacy during or after your appointment.
- You can activate the prescription(s) in person and wait, or
- You can activate your prescriptions remotely using the Q-Anywhere texting system and receive a notification via text when your medication is ready for pick up.
- You can pick up your prescription at the main pharmacy or request to use the Script Center Kiosk located in the ambulance bay open 24/7 for pick up.
Civilian Providers
If you have prescriptions from a TRICARE-authorized civilian provider:
- The provider can submit an electronic prescription to our pharmacy, or
- You can hand carry a written prescription to our pharmacy. Note: This is the least preferred option.
To submit an electronic prescription:
Ask your provider to select the:
- Pharmacy name: DOD CORPUS CHRISTI ePHCY
- NCPDP/NPI number: 1033521737
If you hand-carry a written prescription:
- Check in at the kiosk. Follow on-screen prompts to check in, or
- Utilize the drop-off envelopes in the pharmacy lobby by completing the information requested on the envelope, putting your hard copy into the envelope and dropping the envelope into the secured box located by the envelopes. Pharmacy staff check the drop box regularly and you will receive a call or text when your medication is ready for pick up.
Activating New Prescriptions
There are multiple ways to activate your prescription. You can take a ticket at the kiosk in the pharmacy lobby, use the drop off envelope in the lobby or utilize the Q-Anywhere system to get in line remotely.
Option 1: Fastest and Preferred
Scan the QR code below or go to:
https://cxmlink.com/DHAMTF762
Follow the prompts on your mobile device.
Option 2: In Person
Go to the Main Pharmacy on the first floor of the Clinic. Then, you’ll check in at the kiosk.
- Follow the on-screen prompts to check in.
- To get text updates, you’ll need to enter your cell phone number.
Option 3: Call the Pharmacy
- Call (361) 961-2260 to activate your prescription and leave a voicemail with your information if your call is not immediately answered.
- Processing times may vary based on pharmacy staffing and resources.
Requesting Prescription Refills
We have
three ways to refill your prescriptions:
Option 1: Online
- Select the medication(s) you want to refill.
- Follow the prompts to select where you want to pick it up.
- You’ll be given a date and time when your refill(s) will be ready to pick up.
Note: If you’re not a registered user, you’ll need to sign up first.
Option 2: By Phone
- Call our pharmacy refill line at (361) 304-2571. Then, follow the prompts to select where you want to pick up your refills.
- You’ll be given a date and time when your refill(s) will be ready to pick up
Option 3: In Person
- This method should be reserved for emergency refills or if there is a problem using Option 1 or 2.
- Take a ticket from the kiosk for a new prescription.
- Processing time varies based on pharmacy staffing and resources.
Picking Up Your Prescriptions
You’ll need a valid uniformed services ID card to pick up a prescription. This includes children aged 10 and older. Prescriptions not picked up will be returned to stock after
10 business days. If you can’t pick up your prescription within this timeframe, please contact the pharmacy. If you’re picking up a prescription for another person, please bring that person’s valid uniformed services ID (or photocopy, digital picture).
ScriptCenter
The Script Center is located on the West side of the Clinic at the old Ambulance Bay and is available for 24/7 pickup.
Certain items may not be available from the ScriptCenter, such as refrigerated or oversized medications.
Main Pharmacy
Pick up for medications at the main pharmacy is located at window 6.
If your medication is ready for pick up proceed directly to window 6, and if there are patrons at the window, get in line, and you will be helped in the order you arrive.
Drug Take Back Program
Proper disposal of prescription drugs reduces the risk of unintentional poisoning, drug abuse, and environmental harm.
If you want to dispose of unwanted or unneeded drugs:
- Pick up an envelope, take it home, and mail them to the destruction agency.
Several exclusions apply. This includes:
- syringes
- needles
- liquids greater than 4 ounces
Also, if a medication appears on the
FDA Flush List, it may be disposed by flushing.
Frequently Asked Questions
How do I know if my prescription is covered?
All military pharmacies follow the
TRICARE Formulary – a list of TRICARE-covered prescription drugs and supplies. The TRICARE Formulary lists:
- Which drugs are covered.
- Drug information and frequently asked questions.
- Cost details ($0 at a military pharmacy and out-of-pocket costs elsewhere).
- Medical necessity/prior-authorization requirements and link to forms.
- If a prior-authorization and/or medical necessity is required, your provider must submit the request to TRICARE before your prescription can be filled.
Can my network provider send controlled substances prescriptions electronically?
Yes! By regulations, all prescribers should send controlled substance prescriptions electronically.
Can i refill a prescription if the last fill was not at a military pharmacy?
Yes! Call our main pharmacy line and ask them to transfer the prescription FROM your current pharmacy. It’s helpful to have the prescription bottle available to give the us the pharmacy name, phone number, prescription number, and medication name and dates.
Can I pick up medications for another person?
Yes! Please bring a valid uniformed services ID (or photocopy, digital pictures) for all patients getting prescriptions. Please note: Children 10 years of age or older must have their own ID card.
What is the difference between a new, refill, and renewal prescription?
A
new prescription is one a provider writes for a specific quantity and subsequent refills. It may require extra verification or prior authorization.
A
refill is an additional supply of your medication that your doctor authorized as part of your original prescription. This pre-approval allows the pharmacy to dispense more of your medication without requiring a new prescription from your doctor. For example, take one tablet daily, quantity 90 with 4 refills. This means the patient can call the pharmacy every 90 days to have medication for a year without seeing their doctor for a new prescription every 90 days.
A
renewal is for a medication you’ve already been prescribed but it has expired or run out of authorized refills and is treated like a new prescription by the pharmacy.
What if I need a non-formulary or non-stocked medication?
If you’re prescribed a non-formulary medication, there are extra steps for your provider to complete. Non-formulary drugs are non-stocked medications at MTF pharmacies. For these drugs, expect a longer turnaround time for preparation and ordering, or you may have to use an alternative pharmacy option, such as a TRICARE retail network pharmacy or the TRICARE Pharmacy Home Delivery.
What do I do if my medication is out of stock?
I’m deploying. How can I fill my prescriptions?
Before deploying, MTF pharmacies can provide your initial deployment prescription in a quantity to support your deployment within legal requirements. You can fill prescriptions and get refills through the
Deployment Prescription Program once in theatre if the location is not restricted by foreign postal law.