There are emergency procedures in place in multiple states due to extreme weather. >>Learn More

Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. >>Learn More

Also, you have until March 31 to set up  your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Contact Us

Phone Number

South Texas Navy Medicine: 1-877-NAVYMED or 1-877-628-9633
Patient Information Center: (361) 961-2351
Appointment Line: (361) 961-6070


Public Information

Please arrive 15 minutes prior to your appointment.  If you must cancel your appointment please call 24 hours prior to the scheduled appointment.  

General Information

Information Line: (361) 961-6000 

Hours 

Monday - Friday 7:30 a.m. - 4:30 p.m.

Patient Relations

For questions or comments please complete one of the Interactive Customer Evaluation (ICE) forms below:

You may contact the Patient Relations Officer at telephone number: (361) 961-6121 or (361) 961-2616. If your concerns, relating to patient care and safety, are not resolved through the health clinic; you may contact the Joint Commission's Patient Safety  Event phone line at (800) 994-6610 to receive automated instructions on how to file a written concern; or by one of the following methods:  
1. By visiting www.jointcommission.org, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website.
2. By fax to (630) 792-5636.
3. By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.

Customer Service

Patient Relations/Advocate

Phone: 361-961-2810 (Office) / 361-945-8872 (Mobile)
Email Address: usn.corpuschristi.navhltclinccitx.list.corp-cust-rel-internet@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone: 361-961-2810 (Office) / 361-945-8872 (Mobile)
Email: dha.corpuschristi.Corpus-Market.list.corp-bcac-dcao@health.mil

Interactive Customer Evalution (ICE)

Link: Customer Service ICE Information
Link: Interactive Customer Service ICE Information
 
    Don't forget to keep your family's information up-to-date in DEERS!