Contact Us

Phone Number

South Texas Navy Medicine: 1-877-NAVYMED or 1-877-628-9633
Patient Information Center: (361) 961-2351
Appointment Line: (361) 961-6070

Public Information

Please arrive 15 minutes prior to your appointment.  If you must cancel your appointment please call 24 hours prior to the scheduled appointment.  

General Information

Information Line: (361) 961-6000 

Hours 

Monday - Friday 7:30 a.m. - 4:30 p.m.

Patient Relations

For questions or comments please complete one of the Interactive Customer Evaluation (ICE) forms below:

• NHCCC ICE
• BMC Fort Worth  ICE
• BMC Kingsville ICE

You may contact the Patient Relations Officer at telephone number: (361) 961-6121 or (361) 961-2616. If your concerns, relating to patient care and safety, are not resolved through the health clinic; you may contact the Joint Commission's Patient Safety  Event phone line at (800) 994-6610 to receive automated instructions on how to file a written concern; or by one of the following methods:  
1. By visiting www.jointcommission.org, using the "Report a Patient Safety Event" link in the "Action Center" on the home page of the website.
2. By fax to (630) 792-5636.
3. By mail to The Office of Quality and Patient Safety (OQPS), The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, Illinois 60181.

Customer Service

Patient Relations/Advocate

Phone: 361-961-2810 (Office) / 361-945-8872 (Mobile)
Email Address: usn.corpuschristi.navhltclinccitx.list.corp-cust-rel-internet@health.mil

Beneficiary Counseling and Assistance Coordinator/Debt Collection Assistance Officer

Phone: 361-961-2810 (Office) / 361-945-8872 (Mobile)
Email: dha.corpuschristi.Corpus-Market.list.corp-bcac-dcao@health.mil

Interactive Customer Evalution (ICE)

Link: Customer Service ICE Information
Link: Interactive Customer Service ICE Information